Performance Evaluation in Public Administration

Course Overview: Performance Evaluation in Public Administration

The course on Performance Evaluation in Public Administration explores the methods and frameworks for assessing and improving the effectiveness of public sector organizations and employees. Participants will gain insights into the principles and practices of performance evaluation, including how to set performance standards, measure outcomes, and use evaluation results to drive improvements. The course focuses on the importance of performance management in achieving public administration goals and enhancing accountability and transparency.

Course Objectives

• Introduction to Performance Evaluation
• Performance Evaluation Frameworks and Models
• Setting Performance Standards and Metrics
• Conducting Performance Evaluations
• Managing Performance Issues

Target Audience

• Public Sector Managers
• Human Resources Professionals
• Performance Analysts
• Administrative Officials
• Policy Makers

Course Duration

• 3 weeks (with daily sessions of 4 hours).

What you will learn?

Condensed Course Modules

Week 1: Foundations of Performance Evaluation

Day 1: Introduction to Performance Evaluation

• Overview of performance evaluation concepts and importance
• Key objectives and benefits in public administration

Day 2: Performance Evaluation Frameworks and Models

• Examination of various performance evaluation frameworks
• Case studies on successful implementation

Day 3: Setting Performance Standards and Metrics

• Techniques for developing and applying performance standards
• Practical exercises: Creating performance metrics

Day 4: Conducting Performance Evaluations

• Methods for conducting effective and objective evaluations
• Role-playing: Conducting mock evaluations

Day 5: Addressing Performance Issues

• Identifying common performance issues and challenges
• Strategies for managing and resolving performance problems

Day 6: Interactive Workshop on Evaluation Frameworks

• Hands-on workshop: Designing and applying evaluation frameworks
• Group discussions and feedback

Day 7: Week 1 Review and Q&A

• Review of topics covered
• Open session for questions and clarifications

Week 2: Advanced Evaluation Techniques and Applications

Day 8: Advanced Performance Metrics

• Exploring advanced metrics and evaluation techniques
• Case studies of complex evaluation scenarios

Day 9: Implementing Evaluation Systems

• Strategies for implementing performance evaluation systems
• Practical exercise: Developing an evaluation implementation plan

Day 10: Evaluating Programs and Projects

• Techniques for evaluating public programs and projects
• Hands-on exercise: Program evaluation case study

Day 11: Addressing Organizational Performance Issues

• Strategies for managing organizational performance issues
• Interactive discussion on real-world challenges

Day 12: Fostering Continuous Improvement

• Promoting a culture of continuous improvement through evaluation
• Case studies of successful improvement initiatives

Day 13: Interactive Workshop on Performance Management

• Simulation of performance management scenarios
• Group activities and feedback

Day 14: Week 2 Review and Project Preparation

• Review of topics covered
• Preparation for final project work
• Open session for questions and clarifications

Week 3: Practical Application and Final Assessment

Day 15: Final Project Work

• Development of a comprehensive performance evaluation plan
• Application of learned concepts to a real-world project

Day 16: Presentation of Final Projects

• Presentation and evaluation of final projects
• Peer reviews and feedback

Day 17: Final Review and Assessment

• Comprehensive review of all course topics
• Final assessment: Test and evaluation of projects
• Discussion on key takeaways and learning outcomes

Day 18: Course Wrap-Up

• Reflection on course learnings and practical applications
• Presentation of certificates
• Discussion on next steps and further development opportunities

Day 19: Additional Topics and Advanced Discussions

• Exploration of additional relevant topics and advanced discussions
• Open session for further questions and in-depth discussions

Day 20: Review and Final Discussions

• Final review of course content
• Open forum for any remaining questions or discussions
• Closing remarks and feedback

Materials and Resources:

• Training Manual and Handouts
• Online Resources and Tools
• Recommended Reading and Study Materials
• Access to Workshops and Webinars

Assessment and Certification:

• Evaluation Methods: Quizzes, assignments, case studies
• Certification: Certificate of Completion

Assessment and Evaluation

• Daily Quizzes and Assignments: To reinforce daily learnings and ensure comprehension of key concepts.
• Case Study Analyses: Participants will analyze and present case studies on international HRM challenges.
• Final Project: Development of a comprehensive IHRM strategy for a hypothetical multinational company, to be presented on the last day of the course.

Reading Materials and Resources

• Textbooks:
  • International Human Resource Management by Peter J. Dowling, Marion Festing, and Allen D. Engle.
  • Managing Across Borders: The Transnational Solution by Christopher A. Bartlett and Sumantra Ghoshal.
• Articles and Case Studies:
  • Selected readings from Harvard Business Review and International Journal of Human Resource Management.

Instructor and Support

• Instructor:  experienced in IHRM)
• Office Hours: Available daily for one-on-one consultations.

This accelerated course is designed for professionals seeking to rapidly gain expertise in International Human Resource Management, providing practical skills and strategic insights for managing global workforces effectively.